Privacy Policy
Last updated: February 2026
Information We Collect
When you submit our consultation form, we collect the following information:
- Your name
- Email address
- Phone number
- Your student's grade level
- The subject or service you're interested in
- How you heard about us (optional)
- Any additional message you include (optional)
We also collect analytics data about how visitors use our website, such as pages visited, general geographic region, and device type. We use the following analytics tools:
- Google Analytics (GA4) for understanding site traffic and user behavior
- Meta Pixel for measuring the effectiveness of our advertising on Facebook and Instagram
- Google Ads conversion tracking for measuring the effectiveness of our search advertising
These tools use cookies and similar technologies. When you first visit our site, a consent banner will ask whether you accept analytics and advertising cookies. If you decline, these tracking tools will not be activated. You can change your preference at any time by clearing your browser's local storage for our site and revisiting.
Regardless of your cookie preference, we may capture non-cookie data such as the URL parameters you arrived with (e.g., UTM campaign tags) to understand which marketing channels bring visitors to our site. This data is stored temporarily in your browser session and does not persist after you close your browser.
How We Use Your Information
We use the information you provide to:
- Respond to your consultation request
- Schedule and follow up on consultations
- Match your student with the right educator
- Communicate with you about our tutoring services
We will never use your contact information for unsolicited marketing or add you to mailing lists without your explicit consent.
Data Sharing
We do not sell, rent, or trade your personal information to third parties. Ever.
Your form submissions are processed through Formspree, a third-party form handling service, which receives your data solely to deliver it to us. Analytics data is processed by Google (GA4, Google Ads) and Meta (Facebook Pixel) in accordance with their respective privacy policies and only when you have accepted cookies via our consent banner.
Data Retention
We retain your consultation form data for as long as necessary to provide our services and maintain our relationship with your family. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Request a copy of any personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for future communications
- Opt out of analytics and advertising cookies via our consent banner
To exercise any of these rights, contact us using the information below. To opt out of cookies, decline when the consent banner appears, or clear your browser's local storage for platoplus.com and revisit the site.
Contact Us
If you have questions about this privacy policy or how we handle your data:
Email: aidan@platoplus.com
Text: (650) 556-5995
Address: Plato+ LLC, Redwood City, California